Workshop notes4 min read
The campaign was open. The workshop was not.
An after-hours enquiry is fine when the invitation explains the wait. An imaginary emergency desk is a rather different offer, however tidy the account looks.
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Product advice2 min read
The bracket, the blurry photo and the man who knew what to ask
A workshop conversation reminded me that a technical page can be useful without pretending it can diagnose every possible installation.